You can reach us by following ways,
Update – Due to Covid-19, Office is closed and we are available on Email and Phone. You are requested to reach us by email.
1. Office Location – (Monday to Friday On Working Days @ 10.00 AM to 06.00 PM)
Host Matrix,
25, Saikrupa Apt.,
Central Excise Colony,
Ring Road, Nagpur 440025
(India)
2. By Email – (Best & Fast Way To Get Support)
Our General Purpose Email ID is [email protected]
3. By Phone – (For Sales Only)
Our General Purpose Phone is – +91-9922008871
4. By Ticket – (For Technical Support)
If you are our existing customer then you can login to your panel and create support ticket. We will respond the ticket at the earliest.
Please Note –
- We do not provide support on phone. Our telephonic support is limited to sales related queries.
- We provide technical support related to hosting only. We do not provide support for any code related issues.
- The minimum time for response is about 0ne hour on working days. On other days, time to reply ticket is little bit more.
- Still, if you need support then that is Paid Service and is chargeable at Rs.385/- ($5) Per Half Hour. You can buy support from the Online Store located at https://billing.hostmatrix.in